You are not buying software, you are handing over the work. Ernest reads your ops inbox, chases importers for missing invoices and EORIs, prepares the customs declaration and keeps customers updated when shipments slip. Your team approves the exceptions, Ernest does everything else.
Efficiency
Customer Experience
Agentic Customs Clearance
Agentifying delays and exceptions
Ernest is built by people who know how a forwarding office runs, deployed by engineers who sit with your team until it works, and designed to take whole jobs off your desk rather than add another tool your clerks have to learn.
Book a demoWe built Ernest alongside customs clerks and ops managers. It knows what a CDS entry needs, which documents go missing and who to chase.
Our engineers work on site with your team, connect Ernest to your inboxes, TMS and Teams, and tune it on your real shipments.
Ernest changes how the office runs. Clerks stop keying data and chasing paperwork, and spend their time on decisions that need a person.
Ernest learns from every entry it prepares across its network: how goods are classified, which documents importers forget, which ports and carriers slip. Each new customer benefits from that pooled knowledge from day one, without any of your data being shared.
Ernest replaces offshore data entry and overnight back office work. Entries are prepared as documents arrive, not when someone gets round to them.
Ernest picks up shipments where they arrive, reads the documents, builds the declaration and files it.
Confirmed declarations go out through your firm’s own customs software, in your firm’s name. The MRN comes back to the same report.
Intake
It starts where your shipments already arrive.
Every declaration Ernest pre-files is one a clerk did not have to type, and one your firm can defend line by line.
Bring one live pre-alert. We will show you the declaration it becomes, every value with its source, and where your clerk would step in.
Or write to hello@useernest.com
Thank you.
We will be in touch to arrange a time.
